Refill your prescriptions online anywhere in Canada with quick, secure virtual care available 24/7. Every request is carefully reviewed, and medications are prescribed only at the healthcare provider’s discretion.
Tell us about your symptoms or the medication you need to refill by completing a short online form. You can then connect with a doctor or nurse practitioner in minutes, or book a visit with a specialist if needed.
If you are not covered by an employer or insurer, a consultation fee may apply, as many virtual visits are not included in some provincial health plans. You may also be asked to upload a photo of your government ID so the provider can safely issue your prescription.
you’ll be matched with a licensed doctor or nurse practitioner who practises in Canada. If they can help, your visit will begin right away by secure text, and they may switch to an audio or video call if it helps with your assessment.
If the provider decides they can’t safely treat you online, your visit won’t start and you won’t be charged. In that case, they’ll guide you on whether you should see a family doctor, a walk‑in clinic, or urgent care instead.
After your visit, you’ll see the full details of the prescription your online doctor has written, including the medication name, dose, and how often to take it. The prescription also includes the provider’s name, license number, and contact information in case your pharmacist has any questions.
Your prescription can be sent straight to the pharmacy you choose, or you can select free delivery to your door where available. Ogaei is not a drug manufacturer or an online pharmacy, so you’ll purchase your medication from the pharmacy once your prescription is ready.
Yes, you can speak with a Canadian‑licensed doctor or nurse practitioner online and, when it’s medically appropriate, they can issue a prescription for you.​
Create an account, submit your symptoms or refill request, then start a virtual visit by text, audio, or video; if treatment is needed, the provider will send a digital prescription to your preferred pharmacy.
Online doctors can prescribe most common medications, such as those for infections, chronic conditions, and everyday health issues, but typically cannot prescribe controlled substances like narcotics or certain sedatives.
You still need a medical assessment, but it can usually be done virtually; for many chronic medications, doctors can review your history online and renew your prescription at their discretion.
Log in, request a consultation, and discuss your current medication with the provider; if a refill is safe and appropriate, they’ll issue an updated prescription or renewal and send it electronically to your pharmacy.​
In many areas, you can choose to have your prescription sent to a local pharmacy for pickup or use delivery options offered by participating pharmacies, which may include same‑day or next‑day delivery.
No, platforms like Ogaei provide medical consultations and digital prescriptions but do not dispense medication themselves; you’ll purchase your medication directly from the pharmacy.
Yes, as long as you use a regulated Canadian telemedicine platform where consultations are encrypted, your records are stored securely, and all providers follow provincial medical college standards.
Most patients connect with a provider within minutes for on‑demand visits, and many receive their prescription the same day once it’s sent to the pharmacy.
Virtual‑care platforms generally cover most provinces and territories, but you must be physically located in a province where the doctor is licensed at the time of your visit.
Connect with a doctor or nurse practioner online for a consultation and receive your prescription — including prescription renewals and online prescription refills—any time, 24/7.
Receive personalized, compassionate care on your terms. Transform your healthcare experience with Ontario’s most accessible telehealth solution.
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